Technical Support Engineer (ERP & CRM)

Deliver technical support for ERP and CRM platforms, resolve system incidents, conduct root cause analysis, and propose preventive solutions in alignment with SLA standards.

1. 具备 ERP 或 CRM 系统的技术支持经验；

2. 能够独立进行故障排除与根本原因分析；

3. 熟悉并能严格遵守 SLA 服务等级协议。